Keeping your personal information safe is of the utmost importance to us. QTix will collect your personal information as necessary to provide services in a seamless manner and will use your personal information only for the purpose within the scope to which you consent with the goal of providing services. This privacy policy (the “Privacy Policy”) governs your use of the software application QTix (QueueTix)™ (“Application”) for mobile or other devices.
Automatically Collected Information
The Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
In addition, when you visit QueueTix.com, our servers will automatically record information that your browser sends whenever you visit a website. This data may include, but not limited to, IP address, browser type, webpage you were visiting before you came to our website, the pages within our website you visit, and the time spent on those pages and information searched for on our site, access times and dates and other statistics. We may also place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided.
User Provided Information (Personal Information)
The Application obtains the information you provide when you download, register and use the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.
When you register with us and/or use the Application, you generally provide (a) your name, email address, mobile telephone number, user name, password and other registration information; (b) transaction-related information such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and other information required in use of Application.
We may also use the information you provided us to contact you from time to time to provide you with important information, required notices, updates, invitations and promotions.
Location Information of the device
When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
Third Party Services (e.g. mobile analytics, ad networks and others)
We will not share your information with any other organizations other than related companies and those third parties directly related to provide services.
We may share your information with third parties only in the ways that are described in this privacy statement and transmit your information to external services to help us improve the Application and our services. Also, we may disclose User Provided and Automatically Collected Information:
• as required by law, such as to comply with a subpoena, or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement;
• if QTix is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of this information, as well as any choices you may have regarding this information;
• to advertisers and third party advertising networks and analytics companies as described in the section below.
Automatic Data Collection and Advertising
We may work with analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Application. Advertisers and advertising networks use some of the information collected by the Application, including, but not limited to, the unique identification ID of your mobile device and the IP address of your mobile device.
To protect the anonymity of this information, we use an encryption technology to help ensure that these third parties can’t identify you personally. These third parties may also obtain anonymous information about other applications you’ve downloaded to your mobile device, the mobile websites you visit, your non-precise location information (e.g. your zip code) and other non-precise location information in order to help analyze and serve anonymous targeted advertising on the Application and elsewhere. We may also share encrypted versions of information you have provided in order to enable our partners to append other available information about you for analysis or advertising related use. If you’d like to opt-out from third party use of this type of information to help serve targeted advertising, please visit the section entitled “Opt-out”.
Opt-out Options
There are multiple opt-out options for users of this Application.
Opt-out of all information collection by uninstalling the Application: You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Opt-out from the use of information to serve targeted advertising by advertisers and/or third party network advertisers: you may at any time opt-out from further allowing us to have access to your location data by turn off the location services for the mobile application located in your mobile phone settings.
Data Retention Policy and Managing Your Information
We will retain User Provided Information for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Information that you have provided via the Application, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required in order for the Application to function properly. You will also have the following data protection rights:
• can request access, correction, updates or deletion of your Personal Information;
• can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information;
• If we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you want to exercise any of the rights described above, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond in a reasonable time. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. Typically, you will not have to pay a fee to access your Personal Information however, we may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive.
Children
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will delete such information from our files within a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
By using the Application and services, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing” means using cookies on a computer/hand held device, or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it..